IVRs and AI, unite!

4 ways AI can help your IVR win in a digital age

Nuance named leader in 2019 Forrester Wave: Conversational AI for Customer Service

Nuance outstrips its rivals: Provides mission-critical, enterprise-grade, conversational AI

Consumers get ready to fight fraud with biometrics

World Password Day 2019

Voice is alive and well

The rumors that voice technology is dead have been grossly exaggerated

Advance your IVR to the Final Four

Four ways to beat the competition and increase customer satisfaction

Keto or Atkins? IVR or Voice bots?

The similar names of voice-enabled customer service solutions

Re-imagining radiology workflows with language understanding and AI

To the cloud, and beyond

Time on Capitol Hill

Policy, advocacy, and the Artificial Intelligence Caucus

Look beyond the numbers to achieve a state of growth

Demand for cloud-based, AI-powered clinical documentation platforms is growing globally


Teamwork, purpose-built technology, and the responsibility to care for those who care for us

Improving the patient (and caregiver) story with decision support technology

Now’s the time to reevaluate the role of voice

Voice innovations that power great customer experience

Can cyber criminals “compromise speech recognition systems with ease”?

A response to a study on voice biometrics and speech recognition