Business Reporter Interview: How retailers can embrace the future of engagement

Key takeaways from our survey of 100 financial professionals on their documentation burden

An insight into how speech recognition helps GPs deliver safe, efficient service

Lessons learned and opportunities revealed in a time of continuing transformation

NHS speech recognition project shortlisted for UK IT Industry Awards

And why that means bringing people—and technologies—together

Cybersecurity Awareness Month is a reminder that we need to reset customer authentication

How Nuance is helping enterprises unlock the true value of CCaaS

Meeting the demand for greater retail personalisation with AI and Cloud

Learn from the conversational banking successes of brands in the UK, Europe, and Australia

How Vodafone successfully adapted —and how its story maps to Forrester’s expert advice

Highlights from our discussion on the benefits of speech-enabling Allscripts Sunrise

Get insights from Médecins Sans Frontières, Luciades Saude Hospital and Upper GI West

Feeds & threads