Easing new pressures in the legal sector

How law firms can combat cyber-attack realities

Dragon Legal Anywhere lets you focus on your legal business in a changing cyber landscape.

How Dragon speech recognition helps students with disabilities

We spoke to a DSA needs assessor to find out why he recommends Dragon

The fight against fraud

A story of loss and hope for change

Dragon Professional Anywhere is a good fit for modern finance and accountancy professionals

Speech recognition software brings clear productivity and economic advantage

Dragon: the difference is in the details

Dragon Professional Anywhere is more than just speech into text

Recreating in-store experiences online

AI helps retailers respond to eCommerce spikes and engage customers across digital channels

How Dragon speech recognition helps legal professionals stay competitive

How Dragon speech recognition helps legal professionals stay competitive

Speech recognition strengthens its place in the modern legal practice

Four in five legal firms are looking to invest in speech recognition technology

FCR decline: Is the UK really getting worse at first contact resolution?

How to read the downward trend – and ensure you’re still meeting customer expectations

The 3 most serious COVID challenges in UK contact centres

ContactBabel’s annual study sheds light on the pandemic’s complex impact

Prudential Financial leverages AI-powered technology to prevent fraud, empower their agents and simplify the customer experience

The second session in our virtual fireside chat series, “Client insights and intel”

Feeds & threads

 

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