Healthcare AI The future of healthcare: 3 trends to watch in 2022 Diana Nole | Executive Vice President & General Manager, Healthcare Division 20 December 2021
Customer engagement Customer engagement predictions 2022: Four trends that will define CX next year Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement 8 December 2021
Financial services Report findings: 82% of finance professionals say their admin workload contributes to stress Nuance Communications 3 December 2021
Documentation capture Speech-enabling EMIS Web: The power of speech recognition for primary care Dr. Simon Wallace | Chief Clinical Information Officer (CCIO), Nuance Healthcare UK and Ireland 2 December 2021
Contact Centre AI Looking back and ahead at contact centre best practices Nuance Guest Blogger 24 November 2021
Documentation capture East Kent NHS Trust streamlines clinical documentation workflows Dr. Simon Wallace | Chief Clinical Information Officer (CCIO), Nuance Healthcare UK and Ireland 18 November 2021
Authentication & fraud prevention, Retail AI Retail fraud: Why consumer identities must evolve with biometric security Nuance Communications 8 November 2021
Authentication & fraud prevention It’s time to rethink customer authentication Brett Beranek | Vice President & General Manager, Security & Biometrics 26 October 2021
Contact Centre AI Bringing intelligence – and investment protection – to the CCaaS revolution Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement 25 October 2021
Retail AI The rise of hyper-personalised retail and changing consumer expectations Sebastian Reeve | EMEA Director of Product Management and Marketing 19 October 2021
Financial services AI Meet four banks making smart use of conversational AI Sebastian Reeve | EMEA Director of Product Management and Marketing 5 October 2021
Digital & messaging How Vodafone adopted best practices for its COVID-19 response plan Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement 27 September 2021
Documentation capture How speech recognition improves clinical documentation in the Allscripts Sunrise EPR Dr. Simon Wallace | Chief Clinical Information Officer (CCIO), Nuance Healthcare UK and Ireland 17 August 2021
Documentation capture How organisations are preventing healthcare burnout with sustainable digital transformation Dr. Simon Wallace | Chief Clinical Information Officer (CCIO), Nuance Healthcare UK and Ireland 16 August 2021
Digital & messaging Dragon TV enriches viewing experiences with the power of voice Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement 11 August 2021
Uncategorized @en-gb Kicking the digital front door open Brenda Hodge | Chief Marketing Officer 3 August 2021
Authentication & fraud prevention, Contact Centre AI Why pain-free authentication should be a strategic priority for your contact centre Brett Beranek | Vice President & General Manager, Security & Biometrics 27 July 2021
Voice and IVR How Post Office Ltd. went from simple service to standout customer experiences Sebastian Reeve | EMEA Director of Product Management and Marketing 15 July 2021
