What’s next:
Healthcare

×

A Backstop that reduces risk of delayed diagnosis

Nuance Healthcare Diagnostics Vice President and General Manager Karen Holzberger and University of Rochester Medical Center's Dr. Ben Wandtke discuss his ongoing research into improving healthcare outcomes by coupling tools like mPower Clinical Analytics with practical use of existing technology and effective communications to ensure that vital follow-up recommendations don’t “fall through the cracks.”

By

There are two things that have long been true about incidental findings and follow-up recommendations in radiology reports. First, they are exceedingly common. Second, they are often not completed: 30% to 70% of follow-up recommendations are “lost” or never completed for reasons unrelated to physician skill, but from a mix of systemic and technology limitations. Fortunately, work is advancing to “close the loop” using clinical analytics and practical methods that significantly improve healthcare outcomes and radiologists’ value. I spoke with Dr. Ben Wandtke to get a real view of the work they’re doing at the University of Rochester to create those advances.

KH: You’ve been doing some important work at the University of Rochester Medical Center for the past few years to understand and address the problem of non-compliance with radiology follow-up recommendations. Can you give us an overview of the issue?

Dr. Wandtke: Thank you, Karen, and yes, it’s an issue that’s certainly captured my attention and that of radiologists and healthcare administrators in systems across the country. Like many radiology departments, we noticed a disconnect in follow-up for patients that come through the ED. They may have a CT for example, and the radiologist reports an incidental finding of a lung nodule or a lesion lower in the abdomen. But the emergency physician was understandably focused on addressing the primary reason for the visit to the ED. That means that the patient’s PCP often doesn’t get notified and the patient might not learn about that finding until much later when the condition has become difficult to treat.

In our study, we found that only 43% of follow-up recommendations contained in radiology reports were completed while 57% were never performed. The negative impact in terms of patient outcomes, physician satisfaction, and healthcare costs is profound. On the other hand, the positive effects from the steps we’ve implemented to date have been transformative for patient experiences and in improving the costs and value of healthcare delivery.

We initially started with a home-grown database and a manual process at one of our community hospitals. We had a system of communication backstops and tracked outcomes data associated with our interventions to bring patients back. At a small scale, we were able to demonstrate the need and the efficacy for this type of program, but we quickly discovered that we were going to need additional automated functionality to make this viable on a larger scale.

KH: Let’s get into some of the specifics of your program.

Dr. Wandtke: We initially looked through radiology reports for exams with follow-up recommendations and loaded them into our home-grown database. For exams with overdue follow-up imaging recommendations, we implemented a three-stage communication protocol for ensuring compliance. Stage 1 consists of resending the radiology report to the patient’s PCP, requesting attention to overdue recommendations, or a letter to patients’ without a PCP. Stage 2 involves a call from a dedicated staff follow-up person to the PCP’s office. In Stage 3, the radiologist contacts the PCP directly. We realize that not every program may implement all these steps, but it worked well for our group.

The initial implementation of PowerScribe Follow-up Manager (initially part of the Primordial suite) helped automate many steps in this process. Through an integration with the radiologists’ reading environment, radiologists could easily designate exams with a recommended follow-up. It automated the building of a worklist, the collection of data from the RIS/EMR, and it also automatically escalated the patients who were overdue at each stage of the process. When it was time to send a letter, it would merge the patient, exam and appropriate physician information into a pre-defined letter template for printing.

KH: How did you scale it up from that first facility?

Dr. Wandtke: A year and a half ago we scaled the system to six hospitals and five outpatient imaging centers. When we expanded the scope to a larger, less centralized group, we quickly realized that not every radiologist would remember to take the extra step to designate a finding, even though the capability was integrated into the reading environment. Nuance was given the opportunity to analyze the cohort of reports using mPower, their clinical analytics engine, to see if the radiologists failed to flag any follow-up recommendations. mPower simply scanned the free text of the report and extracted out relevant follow up recommendations that met the inclusion criteria. Integration of mPower allows for more efficient recommendation entry into a tracking system without additional manual effort by the radiologist to flag follow up recommendations and without modification to the radiologists existing dictation style. Simply dictating recommendations into the report is sufficient.  mPower-automated recommendation capture nearly tripled the number of recommendations tracked and increase the cost-effectiveness of the program dramatically.

KH: The results have been impressive. I’m also struck by the importance of the program on multiple levels because it’s much, much more than taking a measure of improvements in costs and healthcare benefits.

Dr. Wandtke: Overall, our program is now able to confirm satisfactory follow-up for 91% of our patients. The remaining 9% are primarily “lost” due to patient non-compliance. The tracking system resulted in an 80% increase in our ability to “close the loop.” Beyond generating additional examinations, often with higher-reimbursing imaging modalities, the program improves patient care through earlier diagnoses and reduces medical legal risk. Preliminary analysis suggests a positive annual return on investment in addition to the quality gains demonstrated.

That said, it’s more than just tracking follow-up compliance. Programs like these reinforce the use of evidence-based guidelines and consistent application of high-quality care. They address the fragmentation of healthcare delivery and prioritize the patient and clinical outcomes.

KH: Thank you, Dr. Wandtke. Those are excellent insights. In any profession, follow-up and follow-through are essential. That’s especially true in medicine where it can have such far-reaching, literally life-saving, effects. Each of us has the capacity to create lasting good just by following up. It’s the people who follow through who excel. As we’ve seen from the continuing work by Dr. Wandtke, mPower Clinical Analytics and PowerScribe Follow-Up Manager can greatly enhance our abilities to follow up – and make a difference in healthcare every day.

The Real View is a Q&A blog series with Karen Holzberger, Vice President and General Manager of Nuance Healthcare’s Diagnostic Division. The Real View cuts through the hype and gets to what’s real, here, and now. The blog series features interviews and insights from health IT movers and shakers – and uncovers disruptive technologies that solve challenges, optimize workflow, and increase efficiencies to improve patient care.

 

Read full article

More from the editor

A 2019 prediction: Radiologists accelerate the adoption of workflow-integrated AI solutions
Workflow-integrated AI, the Nuance AI Marketplace, and context-aware language understanding
4 factors health systems need to consider when protecting PHI
Strategies to protect your devices from insider threat
At the end of the day…create value
Creating value for your customers will ultimately translate into a stronger company.
Winning game-changers for really “doing AI” in radiology
RSNA 2018: PowerScribe One + AI Marketplace new generation of radiology reporting
At the end of the day…be thankful
Don't get so busy that you forget to count your blessings.
Hunting for the “easy” button: Finding balance and minimizing radiology overhead
A deeper look at decisions and trade-offs when managing imaging interpretation workload
A real view of lung cancer screening programs
How Baptist Health South Florida supports its high-volume, high-value community program
At the end of the day…YOU define success
Success is defined by being happy doing something you love.
At the end of the day…. get on the balcony
Look at the world from a different vantage point to gain perspective
At the end of the day…diversity is powerful
Bringing together different perspectives can create a stronger team
Engaging surgeons for better documentation
A guest blog by Dr. Lucian Newman III, founder of Vincari and practicing general surgeon
At the end of the day…build your brand equity
Building a brand begins and ends by delivering on the promise you make.
Are you using secure speech recognition in your mobile messaging app?
Nuance and TruliaCare collaboration delivers secure speech-enabled workflows for clinicians
At the end of the day…the little things matter
What do the little things say about you?
Innovation in action speaks louder than words
The future of healthcare virtual assistance is real, here, and now.
At the end of the day…earn your money
Striving to always be better no matter how good you already are
Time on Capitol Hill
Policy, advocacy, and the Artificial Intelligence Caucus
Look beyond the numbers to achieve a state of growth
Demand for cloud-based, AI-powered clinical documentation platforms is growing globally
A real view of cloud-based data analytics and insights for clinical excellence
Solutions for the most pressing problems in radiology and healthcare at large are available
Minimizing the costs and risks of prescription printing with plain paper
Hospitals lower administrative costs with innovative print software
At the end of the day…you can’t win holding the Queen of Clubs
Lessons on leading with confidence and transparency
Teamwork, purpose-built technology, and the responsibility to care for those who care for us
Improving the patient (and caregiver) story with decision support technology
GDPR enforcement in healthcare
Is GDPR The Latest Call for the Healthcare Industry to Address Its Paper Problem?
A Tuesday to remember
The importance of influencing people and creating a culture of trust
At the end of the day…may we all have more optimism
Are you approaching challenges in life skeptically or optimistically?
At the end of the day…never stop growing
Growing up - body, mind, and heart
At the end of the day…take time to prioritize your values.
Strong leaders align head, heart, hands and habits to build trust in their teams.
Use your voice to solve problems worth solving
Nuance Healthcare ranks #17 on Healthcare Informatics 100 list
At the end of the day…just because you can, doesn’t mean you should
Allow yourself to make mistakes and change your mind along the way.
The power of you. Multiplied.
We are dedicated to making each member of the care team more efficient and effective.
A turning point in healthcare
Helping solve for the administrative burden contributing to the physician burnout crisis
Achieving interoperability for radiology requires a holistic approach and long-term vision
Learn a lesson in the past; apply the lesson in the future. Don’t give up in the middle.
At the end of the day…you will never regret being kind
Practicing kindness is contagious and, it turns out, good for business
“Nurses: Inspire, Innovate and Influence” – Nuance celebrates National Nurses Week
Nurses positively impact health IT, transformation, patients, caregivers and communities
At the end of the day…everything we do either helps or hurts our health.
From food to sleep and everything in between, we must focus on caring for ourselves.
Three reasons to be positive about AI’s changes to medicine and healthcare
Adopting a bold ambition and investing in the future
A top place to work in an age of accelerating disruption
Creating a great working environment delivers happy customers and business success
AI in Action at Vanderbilt University Medical Center
Collaboration lets providers use Conversational AI to navigate Epic EHR
Going the distance for continuous improvement and excellence in radiology
Results-driven radiology workflows means working the way radiologists do
At the end of the day…it’s about growing and thriving by embracing change
A change management story offers insights and lessons.
AI cloud: A pivotal moment for innovation
IaaS, AI-driven technology, and healthcare innovations reach tipping point
How to combat regulatory overload
New research explores the impact of quality reporting and compliance on hospitals
Leading with change
Successful change comes from an ability to remain focused on your vision
At the end of the day….it’s about the patients.
Behind every technology you’ll find a family, a baby, an aging parent
Asking “Why not?” instead of “Why?”
Using artificial intelligence in healthcare to turn vision into reality
AI Marketplace is open for business! Developers create deep learning algorithms for radiology.
34 developers are among the first to debut radiology apps for use
A powerful vision can accelerate innovation more than one can imagine
Virtual Assistants and AI in Action experience at HIMSS showcases automated documentation
At the end of the day…it’s about listening to your customers
Successful businesses are based upon customer feedback. Why don’t we listen more often?
Trust is more than a 5-letter word
Dragon Medical One achieves HITRUST CSF® certification
The radiology quality & value Olympics
How leveraging the right tools at the point of care optimizes quality
Pushing the innovation envelope: the value of automation
A new age of automation is giving physicians more time for patients
Is artificial intelligence healthcare’s new nervous system?
AI clinical documentation helps healthcare executives realize financial improvements
Creating change with awareness, resilience, and strength
CHIME survey uncovers CIO priorities and goals
Driving outcomes through innovation
Learn why technology isn’t the only consideration when it comes to innovation.
A heartfelt gift to last a lifetime
February is the month for Valentine’s Day and, appropriately, American Heart Month.
Healthcare is personal
Connecting the work we do in making a difference in patient and physician outcomes.
What you need to know about KLAS best practices for EHR optimization
Education, personalization and culture are crucial
The buzz about disruption
AI bringing possibilities, not labor shifts
One realistic prediction
Humans and AI are learning to complement each other
AI and radiology: fear, hype, and hope
Radiologists will direct how best to incorporate and use AI in radiology
Joy of the season
What gives you joy?
It takes an ecosystem
Improving patient care and unburdening physicians is a team sport
Radiology: The next frontier for machine learning
Harnessing AI for improved patient care
New algorithms = radiology revolution
Deep learning technology potentially as profound as advent of digital imaging
Partnerships and innovation can transform radiology
We know amplifying human intelligence can help ease the burden for radiologists.
Reflecting on thankfulness
At Nuance, we have much to be thankful for this year.
Amplifying Innovation: The “special sauce” for radiologists
Primordial Innovation Lab; creating nimble, tailored solutions
Giving clinicians the gift of time
Clinicians say their top priority is reclaiming time.
Meeting the challenge of diabetes with real-time data
More efficient documentation gives clinicians and patients more options
Early diagnosis matters: Lung cancer screening saves lives
Lung cancer screening patients benefit from AI-streamlined radiology workflows.
The changing EHR – now leveraging AI to improve patient care
EHRs are emerging as platforms for dramatic changes in care delivery
The changing role of CIOs in healthcare
The balance of power in leadership teams is shifting toward IT.
Tapping into innovation at HUBweek
Artificial intelligence offers game-changing tools for physicians
Healthcare & AI: ‘We are not in Star Trek territory … yet’
AI tops Gartner list of 2018 tech predictions
Empowering breast cancer patients with technology
Mammograms and other sophisticated AI-powered imaging options offer life-saving insights
Healthcare’s newest frontier: amplifying the patient experience with AI
Data, devices and machine learning are unburdening clinicians and empowering patients
Meeting the challenges of value-based care – together
Our mission is to unburden healthcare providers and the care team.
A message to healthcare executives: It’s not enough to build a fortress
Managing the unexpected require resilience and a clearly defined blueprint for healthcare
Mission-driven innovation
This week, we announced an AI-powered virtual assistant designed for healthcare
Disruption is inevitable. Teamwork is invaluable.
Preparation is our best tool to handle whatever disruption brings.
AI meets patients at the bedside
AI disrupts healthcare in the best possible way
‘When the cloud really shines’
Hurricane Harvey will impact healthcare delivery for months to come
7 cybercrime questions for business leaders to ask
To better prepare for the future, leaders need to ask the right questions now.
After an Eclipse
The importance of taking stock of bright spots, fresh ideas and areas of momentum.
Resilience: hardwired in our DNA
Challenge faced serve as reminder of courage, resilience of our clients and their patients
The value of relationships
Thank You. Beyond Words.
Malware: Knowledge is power
Based on research and work of independent experts, we are putting knowledge into action.
Separating malware facts from fiction
A computer malware program is often called a virus for a reason
Common security questions, June 27 malware incident
Answers to top customer questions
Company Update on Malware Incident
Statement for July 5, 2017
3 things every CFO needs to know about the new CMS Quality Payment Program – now
Survey reveals a significant lack of knowledge around CMS’ QPP
A battle cry for the healthcare industry: Set radiologists up for success
With mounting pressures, radiologists need better diagnostic solutions to meet their needs
Don’t throw the baby out with the bath water: Enhancing physician engagement with embedded EHR
Hospitals look to mobile devices, AI, and other tech to solve physicians’ needs
The future is now: Solving the digital dilemma in healthcare
Companies continue to progress with innovation and time-saving tools for healthcare
Nuance wants to hear from nurses as we celebrate National Nurses Week!
As we celebrate National Nurses Week, Nuance surveys nurses on Health IT needs.
AI is spawning new models of care, not just cars
Artificial Intelligence (AI) shows hope for powering new models of care
How 6 months with Florence, my virtual assistant, helped me and my patients
See how Artificial Intelligence is helping to relieve the administrative burden
EHR study sheds light on how to improve clinician satisfaction
A new HIMSS Analytics study analyzes how 2017 will change the game for EHRs
What’s your reason for going to Conversations Connect?
Try new solutions and network with clients and product developers at Conversations Connect
A 2019 prediction: Radiologists accelerate the adoption of workflow-integrated AI solutions
Workflow-integrated AI, the Nuance AI Marketplace, and context-aware language understanding
Winning game-changers for really “doing AI” in radiology
RSNA 2018: PowerScribe One + AI Marketplace new generation of radiology reporting
A real view of lung cancer screening programs
How Baptist Health South Florida supports its high-volume, high-value community program
At the end of the day…diversity is powerful
Bringing together different perspectives can create a stronger team
Adding speech to secure clinical communications benefits doctors and patients
Are you using secure speech recognition in your mobile messaging app?
Nuance and TruliaCare collaboration delivers secure speech-enabled workflows for clinicians
At the end of the day…earn your money
Striving to always be better no matter how good you already are
A real view of cloud-based data analytics and insights for clinical excellence
Solutions for the most pressing problems in radiology and healthcare at large are available
improve-data-security-in-healthcare
Teamwork, purpose-built technology, and the responsibility to care for those who care for us
Improving the patient (and caregiver) story with decision support technology
At the end of the day…may we all have more optimism
Are you approaching challenges in life skeptically or optimistically?
Use your voice to solve problems worth solving
Nuance Healthcare ranks #17 on Healthcare Informatics 100 list
A turning point in healthcare
Helping solve for the administrative burden contributing to the physician burnout crisis
“Nurses: Inspire, Innovate and Influence” – Nuance celebrates National Nurses Week
Nurses positively impact health IT, transformation, patients, caregivers and communities
Becker's healthcare top 150 places to work
A top place to work in an age of accelerating disruption
Creating a great working environment delivers happy customers and business success
penguin jumping off an iceberg
At the end of the day…it’s about growing and thriving by embracing change
A change management story offers insights and lessons.
leadership management change
Leading with change
Successful change comes from an ability to remain focused on your vision
AI Marketplace is open for business! Developers create deep learning algorithms for radiology.
34 developers are among the first to debut radiology apps for use
Trust is more than a 5-letter word
Dragon Medical One achieves HITRUST CSF® certification
Is artificial intelligence healthcare’s new nervous system?
AI clinical documentation helps healthcare executives realize financial improvements
A heartfelt gift to last a lifetime
February is the month for Valentine’s Day and, appropriately, American Heart Month.
The buzz about disruption
AI bringing possibilities, not labor shifts
Joy of the season
What gives you joy?
Nuance-nVidia-AI-Marketplace-for-Diagnostic-Imaging
New algorithms = radiology revolution
Deep learning technology potentially as profound as advent of digital imaging
Amplifying Innovation: The “special sauce” for radiologists
Primordial Innovation Lab; creating nimble, tailored solutions
Early diagnosis matters: Lung cancer screening saves lives
Lung cancer screening patients benefit from AI-streamlined radiology workflows.
Tapping into innovation at HUBweek
Artificial intelligence offers game-changing tools for physicians
Healthcare’s newest frontier: amplifying the patient experience with AI
Data, devices and machine learning are unburdening clinicians and empowering patients
Nuance released an AI-powered virtual assistant designed for healthcare
Mission-driven innovation
This week, we announced an AI-powered virtual assistant designed for healthcare
Hospitals were able to continue care during Hurricane Harvey with cloud-based medical image sharing
‘When the cloud really shines’
Hurricane Harvey will impact healthcare delivery for months to come
resilience hardwired in our DNA
Resilience: hardwired in our DNA
Challenge faced serve as reminder of courage, resilience of our clients and their patients
Satish Maripuri explains the malware incident that affected Nuance
Separating malware facts from fiction
A computer malware program is often called a virus for a reason
three things for CFOs to know about MACRA Quality Payment Program
3 things every CFO needs to know about the new CMS Quality Payment Program – now
Survey reveals a significant lack of knowledge around CMS’ QPP
doctor looking toward the future of healthcare without clicks and keyboards
The future is now: Solving the digital dilemma in healthcare
Companies continue to progress with innovation and time-saving tools for healthcare
The healthcare industry is embracing AI to help with EMRs, and give physicians a little help from virtual assistants to avoid burnout and focus on patients
How 6 months with Florence, my virtual assistant, helped me and my patients
See how Artificial Intelligence is helping to relieve the administrative burden
4 factors health systems need to consider when protecting PHI
4 factors health systems need to consider when protecting PHI
Strategies to protect your devices from insider threat
At the end of the day…be thankful
Don't get so busy that you forget to count your blessings.
At the end of the day…YOU define success
Success is defined by being happy doing something you love.
Engaging surgeons for better documentation
A guest blog by Dr. Lucian Newman III, founder of Vincari and practicing general surgeon
At the end of the day…the little things matter
What do the little things say about you?
Time on Capitol Hill
Policy, advocacy, and the Artificial Intelligence Caucus
Nuance solutions can help minimize the risks of prescription printing with plain paper
Minimizing the costs and risks of prescription printing with plain paper
Hospitals lower administrative costs with innovative print software
GDPR is a call to healthcare industry to improve paper problem
GDPR enforcement in healthcare
Is GDPR The Latest Call for the Healthcare Industry to Address Its Paper Problem?
At the end of the day…never stop growing
Growing up - body, mind, and heart
At the end of the day…just because you can, doesn’t mean you should
Allow yourself to make mistakes and change your mind along the way.
Achieving interoperability for radiology requires a holistic approach and long-term vision
Learn a lesson in the past; apply the lesson in the future. Don’t give up in the middle.
At the end of the day…everything we do either helps or hurts our health.
From food to sleep and everything in between, we must focus on caring for ourselves.
Vanderbilt_university_medical_center
AI in Action at Vanderbilt University Medical Center
Collaboration lets providers use Conversational AI to navigate Epic EHR
artificial intelligence cloud representing the internet-of-things
AI cloud: A pivotal moment for innovation
IaaS, AI-driven technology, and healthcare innovations reach tipping point
At the end of the day….it’s about the patients.
Behind every technology you’ll find a family, a baby, an aging parent
Image of Dragon Medical virtual assistant in action
A powerful vision can accelerate innovation more than one can imagine
Virtual Assistants and AI in Action experience at HIMSS showcases automated documentation
The radiology quality & value Olympics
How leveraging the right tools at the point of care optimizes quality
Sheryl Sandberg quote about change
Creating change with awareness, resilience, and strength
CHIME survey uncovers CIO priorities and goals
Healthcare is personal
Connecting the work we do in making a difference in patient and physician outcomes.
One realistic prediction
Humans and AI are learning to complement each other
It takes an ecosystem
Improving patient care and unburdening physicians is a team sport
Improve-mobile-access-and-healthcare-security
Partnerships and innovation can transform radiology
We know amplifying human intelligence can help ease the burden for radiologists.
giving-clinicians-the-gift-of-time
Giving clinicians the gift of time
Clinicians say their top priority is reclaiming time.
The changing EHR – now leveraging AI to improve patient care
EHRs are emerging as platforms for dramatic changes in care delivery
Healthcare & AI: ‘We are not in Star Trek territory … yet’
AI tops Gartner list of 2018 tech predictions
Meeting the challenges of value-based care – together
Our mission is to unburden healthcare providers and the care team.
Disruption is inevitable. Teamwork is invaluable.
Disruption is inevitable. Teamwork is invaluable.
Preparation is our best tool to handle whatever disruption brings.
7 cybercrime questions for business leaders to ask
To better prepare for the future, leaders need to ask the right questions now.
Nuance Healthcare value of relationships
The value of relationships
Thank You. Beyond Words.
Nuance answers common customer questions about the June 27 malware incident
Common security questions, June 27 malware incident
Answers to top customer questions
A battle cry for the healthcare industry to improve diagnostic radiology solutions
A battle cry for the healthcare industry: Set radiologists up for success
With mounting pressures, radiologists need better diagnostic solutions to meet their needs
nuance-and-ana-celebrate-nurses-week
Nuance wants to hear from nurses as we celebrate National Nurses Week!
As we celebrate National Nurses Week, Nuance surveys nurses on Health IT needs.
Shedding light on how to move from EHR program adoption to optimization
EHR study sheds light on how to improve clinician satisfaction
A new HIMSS Analytics study analyzes how 2017 will change the game for EHRs
At the end of the day…create value
Creating value for your customers will ultimately translate into a stronger company.
Hunting for the “easy” button: Finding balance and minimizing radiology overhead
A deeper look at decisions and trade-offs when managing imaging interpretation workload
At the end of the day…. get on the balcony
Look at the world from a different vantage point to gain perspective
At the end of the day…build your brand equity
Building a brand begins and ends by delivering on the promise you make.
Innovation in action speaks louder than words
The future of healthcare virtual assistance is real, here, and now.
Look beyond the numbers to achieve a state of growth
Demand for cloud-based, AI-powered clinical documentation platforms is growing globally
At the end of the day…you can’t win holding the Queen of Clubs
Lessons on leading with confidence and transparency
A Tuesday to remember
The importance of influencing people and creating a culture of trust
At the end of the day…take time to prioritize your values.
Strong leaders align head, heart, hands and habits to build trust in their teams.
The power of you. Multiplied.
We are dedicated to making each member of the care team more efficient and effective.
showing kindness
At the end of the day…you will never regret being kind
Practicing kindness is contagious and, it turns out, good for business
artificial intelligence in healthcare
Three reasons to be positive about AI’s changes to medicine and healthcare
Adopting a bold ambition and investing in the future
Triathletes running to bicycles on beach
Going the distance for continuous improvement and excellence in radiology
Results-driven radiology workflows means working the way radiologists do
administrative office worker holding overloaded paperwork stack
How to combat regulatory overload
New research explores the impact of quality reporting and compliance on hospitals
Asking “Why not?” instead of “Why?”
Using artificial intelligence in healthcare to turn vision into reality
At the end of the day…it’s about listening to your customers
Successful businesses are based upon customer feedback. Why don’t we listen more often?
Pushing the innovation envelope: the value of automation
A new age of automation is giving physicians more time for patients
New idea, innovation, Incandescent lightbulbs laying next to one glowing, energy efficient lightbulb.
Driving outcomes through innovation
Learn why technology isn’t the only consideration when it comes to innovation.
What you need to know about KLAS best practices for EHR optimization
Education, personalization and culture are crucial
AI and radiology: fear, hype, and hope
Radiologists will direct how best to incorporate and use AI in radiology
Radiology: The next frontier for machine learning
Harnessing AI for improved patient care
Reflecting on thankfulness
At Nuance, we have much to be thankful for this year.
Meeting the challenge of diabetes with real-time data
More efficient documentation gives clinicians and patients more options
The changing role of CIOs in healthcare
The balance of power in leadership teams is shifting toward IT.
Empowering breast cancer patients with technology
Mammograms and other sophisticated AI-powered imaging options offer life-saving insights
blueprint-to-manage-the-unexpected-for-healthcare.
A message to healthcare executives: It’s not enough to build a fortress
Managing the unexpected require resilience and a clearly defined blueprint for healthcare
AI-improves-patient-stories
AI meets patients at the bedside
AI disrupts healthcare in the best possible way
satish-maripuri-after-an-eclipse
After an Eclipse
The importance of taking stock of bright spots, fresh ideas and areas of momentum.
Satish Maripuri explains the malware incident that affected Nuance
Malware: Knowledge is power
Based on research and work of independent experts, we are putting knowledge into action.
company update
Company Update on Malware Incident
Statement for July 5, 2017
Physician adoption of EHRs – don’t throw the baby out with the bath water
Don’t throw the baby out with the bath water: Enhancing physician engagement with embedded EHR
Hospitals look to mobile devices, AI, and other tech to solve physicians’ needs
Piloting new healthcare models with AI
AI is spawning new models of care, not just cars
Artificial Intelligence (AI) shows hope for powering new models of care
making-face-to-face-connections-at-conversations-connect
What’s your reason for going to Conversations Connect?
Try new solutions and network with clients and product developers at Conversations Connect
Show more articles