Authentication & fraud prevention

Intelligent Authentication (IAuth): An Origin Story

Nuance Guest Blogger

29 June 2020 29 November 2022

Contact Centre AI, Digital & messaging

Forrester’s Art Schoeller on seven strategies for elevating CX today

Nuance Guest Blogger

24 June 2020 29 November 2022

Authentication & fraud prevention

Client Insights & Intel, part 3: Fidelity Investments combats fraud to protect the business and its customers

Brett Beranek | Vice President & General Manager, Security & Biometrics

23 June 2020 29 November 2022

Home & business productivity

Must-have features for a speech recognition solution

Nuance Communications

23 June 2020 29 November 2022

Authentication & fraud prevention, Financial services AI

Compelling Conversations, part 2: National Australia Bank creates compelling customer and banker experiences

Brett Beranek | Vice President & General Manager, Security & Biometrics

19 June 2020 29 November 2022

Contact Centre AI

Compelling conversations, part 3: How KPN’s service-focused digital transformation project redefined its contact center

Sebastian Reeve | EMEA Director of Product Management and Marketing

18 June 2020 13 February 2023

Contact Centre AI

Filter fraudsters: Enhanced security and better service for real customers in contact centres

Brett Beranek | Vice President & General Manager, Security & Biometrics

17 June 2020 29 November 2022

Digital & messaging, Retail AI

Cabify launches versatile virtual assistant to create a new customer experience

Sebastian Reeve | EMEA Director of Product Management and Marketing

16 June 2020 13 February 2023

Financial services

How the finance sector can find the freedom to work differently

Nuance Communications

10 June 2020 29 November 2022

Documentation capture

It’s time to focus on clinical coders

Dr. Simon Wallace | Chief Clinical Information Officer (CCIO), Nuance Healthcare UK and Ireland

4 June 2020 29 November 2022

Home & business productivity

Mitigating risk in a world of home working

Nuance Communications

18 May 2020 29 November 2022

Documentation capture

Celebrating International Nurses Day on 12 May 2020

Brenda Hodge | Chief Marketing Officer

12 May 2020 30 November 2022

Home & business productivity

Remote working brings its own data privacy and security challenges

Nuance Communications

11 May 2020 30 November 2022

Documentation capture

How Nuance Dragon Medical is supporting the UK NHS during the COVID-19 Pandemic

Nuance Communications

4 May 2020 29 November 2022

Authentication & fraud prevention

How biometrics can keep fraudsters at bay

Brett Beranek | Vice President & General Manager, Security & Biometrics

21 April 2020 30 November 2022

Documentation capture

The Role of Digital Healthcare during these Challenging Times

Dr. Simon Wallace | Chief Clinical Information Officer (CCIO), Nuance Healthcare UK and Ireland

9 April 2020 30 November 2022

Contact Centre AI

Three Simple Steps to Address COVID-19 Demands in Your Contact Centre

Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement

2 April 2020 30 November 2022

Customer engagement

Helping each other stay strong on the journey to the other side of COVID-19

Robert Weideman | Executive Vice President and General Manager, Nuance Enterprise Division

1 April 2020 30 November 2022