Contact Center AI Rethinking the agent experience, part 2: Increase agent satisfaction Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement May 17, 2023
Documentation capture Nurses Week 2023: Tackling turnover and burnout with a flowsheet documentation solution Mary Varghese Presti | Senior Vice President & General Manager, Dragon Medical May 10, 2023
Documentation capture The future of ambulatory care, part 3: The practical benefits of Dragon Medical One for ambulatory care clinicians Dr. Reid Conant | Chief Medical Information Officer, Healthcare May 8, 2023
Radiology solutions How Midtown Medical Imaging demonstrates the value of high-quality imaging Sheela Agarwal, MD MBA | Chief Medical Information Officer, Healthcare Diagnostics April 26, 2023
Documentation capture The future of ambulatory care documentation, part 2: How speech recognition helps ambulatory clinicians focus on what matters most Dr. Reid Conant | Chief Medical Information Officer, Healthcare April 25, 2023
Customer engagement Celebrating a decade of wins with the 2023 Stevie® Awards Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement April 18, 2023
Contact Center AI Rethinking the agent experience, part 1: Boost agent efficiency Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement April 13, 2023
Ambient clinical intelligence The impact of technological advancements in healthcare Kenneth Harper | Vice President & General Manager, Healthcare Virtual Assistants & Ambient Clinical Intelligence April 10, 2023
Authentication & fraud prevention Nuance Gatekeeper biometric authentication is now available on the Genesys AppFoundry Brett Beranek | Vice President & General Manager, Security & Biometrics March 29, 2023
Contact Center AI Introducing Nuance Mix Builder, a Copilot feature, that supercharges bot building with Azure OpenAI. Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement March 16, 2023
Contact Center AI Nuance is revolutionizing the contact center with GPT technology Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement March 6, 2023
Retail AI What does a perfect retail customer experience journey look like? Sebastian Reeve | EMEA Director of Product Management and Marketing March 3, 2023
Home & business productivity Say hello to Dragon Professional v16, speech recognition that means business! Nuance Communications February 28, 2023
Clinical documentation integrity Navigating outpatient best practices, part 3: How MyMichigan Health is improving clinical documentation integrity Mike Jones | General Manager of Clinical Quality & Integrity February 28, 2023
Documentation capture The future of ambulatory care documentation, part 1: It’s time to challenge the status quo Dr. Reid Conant | Chief Medical Information Officer, Healthcare February 22, 2023
Authentication & fraud prevention The fraud landscape is rapidly evolving. So we’re evolving voice authentication even faster. Brett Beranek | Vice President & General Manager, Security & Biometrics February 20, 2023
Clinical documentation integrity Navigating outpatient best practices, part 2: How AI-powered workflows drive appropriate documentation accuracy and reimbursement Mike Jones | General Manager of Clinical Quality & Integrity February 15, 2023
Authentication & fraud prevention How Gatekeeper biometric authentication detects and beats synthetic voices Brett Beranek | Vice President & General Manager, Security & Biometrics February 13, 2023
