Healthcare AI The critical importance of keeping patients front and center in the healthcare IT space Diana Nole | Executive Vice President & General Manager, Healthcare Division July 21, 2020
Clinical documentation integrity How CMIOs can adapt to the “new normal” Robert Budman, MD MBA | Senior Director and Chief Medical Officer July 16, 2020
Authentication & fraud prevention Client insights & intel, part 2: Prudential Financial leverages AI-powered technology to prevent fraud, empower their agents and simplify the customer experience Brett Beranek | Vice President & General Manager, Security & Biometrics July 16, 2020
Contact Center AI How to tool-up your contact center in step with Forrester’s COVID-19 response plan Nuance Communications July 1, 2020
Life at Nuance Our Global Security Team shares most common security questions… and answers Life at Nuance June 30, 2020
Life at Nuance Good Data Governance, Good Business Jean Liu | Chief Legal, Privacy, and Compliance Officer June 29, 2020
Radiology solutions Imbio lung AI models support lung disease diagnosis and care via Nuance AI Marketplace Jonathon Dreyer | Vice President, Solutions Marketing, Healthcare June 29, 2020
Authentication & fraud prevention Intelligent Authentication (IAuth): An Origin Story Nuance Guest Blogger June 29, 2020
Digital & messaging Nuance Adds Support for Google’s Business Messages to Virtual Assistant and Live Chat Offerings Nuance Communications June 25, 2020
Digital & messaging Forrester’s Art Schoeller on seven strategies for elevating CX today Nuance Guest Blogger June 24, 2020
Diversity & inclusion Just Being Who We Are: Personal Stories from Our LGBTQ Community Life at Nuance June 24, 2020
Authentication & fraud prevention Client Insights and Intel, part 3: Fidelity Investments combats fraud to protect the business and its customers Brett Beranek | Vice President & General Manager, Security & Biometrics June 23, 2020
Contact Center AI Compelling conversations, part 3: How KPN’s service-focused digital transformation project redefined its contact center Sebastian Reeve | EMEA Director of Product Management and Marketing June 18, 2020
Authentication & fraud prevention, Financial services AI Compelling conversations, part 2: National Australia Bank creates compelling customer and banker experiences Brett Beranek | Vice President & General Manager, Security & Biometrics June 12, 2020
Authentication & fraud prevention Fraud losses are down for the telecommunications sector, but attacks are not Nuance Communications June 8, 2020
Authentication & fraud prevention Nuance AI enables Telefónica to prioritize customer service for seniors by the sound of their voice Brett Beranek | Vice President & General Manager, Security & Biometrics June 4, 2020
Digital & messaging Compelling conversations, part 1: Cabify launches versatile virtual assistant to create a new customer experience Sebastian Reeve | EMEA Director of Product Management and Marketing May 29, 2020