Contact Center AI The AI-powered contact center, part 4: Enhance contact center security with biometric authentication Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement August 30, 2022
Contact Center AI The AI-powered contact center, part 3: Build powerful conversational AI solutions Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement August 24, 2022
Authentication & fraud prevention How biometric security can transform a fraud investigation Nuance Communications August 16, 2022
Contact Center AI, Voice & IVR The AI-powered contact center, part 2: Achieve superior self-service voice support Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement August 15, 2022
Radiology solutions AI in Radiology, part 2: How can AI unlock next-generation radiology reporting? Sheela Agarwal, MD MBA | Chief Medical Information Officer, Healthcare Diagnostics August 15, 2022
Ambient clinical intelligence What is “cognitive load”—and how can we help clinicians manage it? Kenneth Harper | Vice President & General Manager, Healthcare Virtual Assistants & Ambient Clinical Intelligence August 11, 2022
Radiology solutions When managing complex conditions, instant connections matter Nuance Guest Blogger August 10, 2022
Contact Center AI The AI-powered contact center, part 1: Create engaging digital experiences Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement August 8, 2022
Radiology solutions AI in Radiology, part 1: Why it’s essential to have an integrated strategy Sheela Agarwal, MD MBA | Chief Medical Information Officer, Healthcare Diagnostics August 2, 2022
Radiology solutions SIIM 2022 roundup: Turning advanced AI into real-world radiology solutions Calum Cunningham | Senior Vice President, General Manager, Diagnostic Imaging July 21, 2022
Contact Center AI Introducing the Microsoft Digital Contact Center Platform: A comprehensive, flexible customer care solution Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement July 19, 2022
Contact Center AI The future of customer engagement is bright with Microsoft and Nuance Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement June 23, 2022
Authentication & fraud prevention Deepfakes vs biometric security. (And why voice biometrics still wins.) Brett Beranek | Vice President & General Manager, Security & Biometrics June 23, 2022
Documentation capture Leon Medical Centers targets clinical documentation excellence and life-changing care Brad Morrison | Senior Vice President, Healthcare Customer Success June 20, 2022
Ambient clinical intelligence What is ambient clinical intelligence—and how is it transforming healthcare? Kenneth Harper | Vice President & General Manager, Healthcare Virtual Assistants & Ambient Clinical Intelligence June 16, 2022
Digital & messaging The ROI of digital CX, part 3: How to build a business case for digital self-service Tony Lorentzen | General Manager & Senior Vice President, Intelligent Engagement June 15, 2022
Radiology solutions Powering AI in radiology: The role of structured data Sheela Agarwal, MD MBA | Chief Medical Information Officer, Healthcare Diagnostics June 7, 2022
